Terms & Conditions


These Website Terms and Conditions (“Terms and Conditions”) govern the ordering, sale and delivery of Goods, and the use of this Website

This website can be accessed at www.optimumglow.co.za

Reference is made to the website and all web pages, related responsive mobi-sites and software applications which may be contained therein (the “Website”) and is owned and operated by Optimum Glow (Proprietary) Limited (“Optimum Glow”, “we”, “us” and “our”).

Reference to (“you”, “your” or “user”), and similar terms is a reference made to any person accessing this website.

These Terms and Conditions are binding and enforceable against every person that accesses or uses this Website including without limitation each user who registers an account (“registered user”).

By using the Website, you acknowledge that you have read and agree to be bound by these Terms and Conditions unconditionally.

If there is any provision in these Terms and Conditions that you do not understand, it is your responsibility to obtain an explanation from Optimum Glow before you accept the Terms and Conditions or continue using the Website.

The Website enables you to shop online for products offered by Optimum Glow (“Goods”).

When registering as a user, unique username and password and certain information and personal details must be provided to create an account.

You agree and warrant that you are responsible for the safekeeping of your login details i.e. username and password shall:

You further warrant that you are an adult i.e. 18 (eighteen) years of age or older and of full legal capacity and/or under the supervision of your parent or legal guardian who agrees to be bound to these Terms and Conditions and to be liable and responsible for you and all your obligations under these Terms and Conditions.


All transactions are encrypted using appropriate encryption technology as provided by our trusted national service providers in order to provide secure online payment facilities.

Payment for Goods can be effected as follows:

pay via direct bank deposit or electronic funds transfer

direct bank deposit or electronic funds transfer

Payment must be made within 1 (one) day of placing your order and clearly bear your order number and name.

Delivery of goods

All orders are delivered through a courier

Further information about delivery is highlighted under the Shop.

Our delivery charges are subject to change at any time, without prior notice to you

Applicable delivery charges if any will be indicated in your cart when you check out.

Orders are processed within 2-3 days save for instances communicated via our communication channels.


In the unlikely event of being unsatisfied with our products, an email should be drafted and sent to info@optimumglow.co.za stating the full details thereof. In the interests of your safety and that of others, as well as in compliance with the laws governing the Republic, we do not accept returns or exchanges on supplements and cosmetic products.

Content of the Website

We shall take all reasonable efforts to accurately reflect the description and update the information provided on this website on a regular basis.

We are not responsible for any harm due to the loss, unauthorised use of our website, goods or services and make no representations or warranties, whether express, implied in law or residual, as to the accuracy, completeness or reliability of any information, data and/or content on the website from time to time.

Optimum Glow reserves the right at any time to change or discontinue without notice, any service, aspect or feature of the website and any information or content on the website.

Unlawful use

You are prohibited from using the website to distribute material which is offensive, defamatory, contains or amounts to hate speech or is otherwise against the laws of the Republic.

Compliance with section 43(1) of the Electronic Communications and Transactions Act of 2002 (“ECT Act”).

For the purposes of compliance with the ECT Act, our information is as follows:

Full name: Optimum Glow (Pty) Ltd, a private company registered in South Africa

Main business: Online retailer

Physical address: 5th Floor, Suite 525B, 320 Dr Pixley Ka Seme Street, Durban, 4001

Phone number: +27 658471040/ +27 31 516 0420

Web Address: www.optimumglow.co.za

Email address: info@optimumglow.co.za